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PuntersPal review:

PuntersPal

Protest Payout, BoB Odds, SGMs

PuntersPal Australia

Shane Filipek's PuntersPal is the online branch of his renowned Sydney-based on-track service. As such, punters can expect a smooth betting experience with plenty of features (Protest Payout, BoB odds, Full Form Guides, etc.). and markets (thousands of weekly sporting markets, racing futures, and Same Game Multis on soccer, rugby, and Aussie rules matches). PuntersPal also accepts phone bets, offers less common payment options like cash, and guarantees all payouts thanks to their NSW Bookmakers' Co-operative membership.

So, should you sign up with PuntersPal?

PuntersPal doesn't have any unique features but with brand new apps in 2023, great racing fixed odds, BoB odds on Group Races, and thousands of racing, sports, and esports markets there's a lot of value to be found. So yes, if you are looking to support a local Aussie bookie with two decades of experience on his slick new online betting platform then PuntersPal is worth signing up with.

PuntersPal.com.au

PuntersPal Pros & Cons

  • Same game multis
  • Same race multis
  • Best Tote + SP (metro racing)
  • Lacks info for intl races
  • App not on Play Store
Betting variety
9/10
Mobile experience
8/10
Payment options
8/10
Betting experience
9/10
Support
9/10
Summary
8/10
PuntersPal quick facts
Website www.punterspal.com.au
Game TypesSportsbook
Deposit methodsCredit/Debit Card, POLi, EFT/Bank Transfer, Cash, Cheque
Withdrawal methodsCredit card, EFT/Bank Transfer
Odds providerPuntersPal, Generation Web
Betting functionsSame Game/Race Multis, Phone Betting
AppsiOS (App Store), Android (PuntersPal website)
SupportLive Chat, Phone, Email
OwnerShane Filipek Bookmaking Pty Ltd
Founded Year2003
HeadquartersSydney

PuntersPal Review

PuntersPal received a digital makeover in 2022, by modernising their site and expanding their betting markets. PuntersPal first launched their site back in 2007, but have now significantly upped their online game. The previous website was optimised through My Track Price much like Pendlebury Bet and DaveBet, and offered racing only. The new and improved PuntersPal is now utilising the Generation Web software, which offers a bigger selection of betting markets including sports, and now PuntersPal boasts an app on iOS and Android.

PuntersPal still offers top products that they have been delivering for 15+ years, including Best of the Best on Group Races.

PuntersPal is still primarily a racing bookie with racing focused promos and opening specials, but now provide's punters' with 15+ different sports to bet on including obscure sports such as Darts and Esports. While most of the sports offered are basic head to head bets, PuntersPal gives the option to place a same game multi on NRL or AFL - where it offers more betting markets such as basic stat markets, including goals and disposals in AFL, and try-scorers in NRL.

Why we like PuntersPal ✅

  • PuntersPal offers Best of the Best on Group Races
  • PuntersPal provides 15+ sports, including Esports
  • PuntersPal offers Protest Payout, and will payout first past-the-post and the official race winner
  • PuntersPal features full form & pre-post flucs for all Aussie horse races
  • PuntersPal offers plenty of future markets for high profile races

Why we don't like PuntersPal ❌

  • PuntersPal doesn't offer racing insights on international races, live streaming or speed maps
  • PuntersPal app is not readily available on the Google Play Store
Man lying on a couch with a macbook pro using Punters Pal to place a bet

PuntersPal upgraded their website in 2022 for a more modern and seamless experience, and now include sports betting

For a bookie that treats you well, have a crack with PuntersPal

Shane Filipek started his bookmaking journey back in 2003 fielding at provincial and country tracks in NSW. Fast forward to today, and Shane (trading as PuntersPal) is one of the largest bookmakers in the country, yet retains his modest roots and still offers punters on-course betting at Sydney’s Royal Randwick Racecourse, where PuntersPal is headquartered.

PuntersPal was one of the early innovative Australian bookmakers to come online, back in 2007.

PuntersPals' slow digital growth and longevity can be attributed to providing top service, top betting options, and consistent promos for their players - without going mental on marketing and closing up shop in a few years like many corporate outfits have over the past decade.

PuntersPal offers top tote odds on every single Australian horse race and commonly has racing promos.

PuntersPal is missing key racing features such as live streaming, speed maps, racing insights and has limited sports betting markets. So if you prefer all these flash extras, we would recommend having a punt with a non-Australian owned corporate bookie, like Neds.

PuntersPal FAQ

📋 Is PuntersPal a good betting site?

PuntersPal is a top site to bet with for the following reasons:

  • PuntersPal offers Best of the Best odds on Group Races
  • PuntersPal provides top tote odds on every Aussie horse race in the country
  • PuntersPal has generous promos and opening specials
  • PuntersPal has a decent sized sports book with 15+ sports
  • PuntersPal provides same game multis for AFL & NRL
  • PuntersPal offers exotic racing markets, same race multi and quaddies
  • PuntersPal has a free to download app for iOS & Android
  • PuntersPal is 100% Australian owned

📱 Does PuntersPal have a betting app?

PuntersPal app is available for iOS and Android as of February 2023. Whilst the iOS version is available in the Apple Store - the Android app is available for downloading, but is currently not staged in the Google Play Store. You will have to download it manually, following the prompts on their website - punterspal.com.au

💵 How long do PuntersPal withdrawals take?

1-2 days. PuntersPal withdrawals are processed daily by bank transfer. If you request a withdrawal prior to 9am AEST business days, it will be processed on the same day. Depending on your bank, it should be in your account the next business day or sooner.

Our first transaction was in the bank account the following day (withdrawing at 9pm).

💼 Who owns PuntersPal?

PuntersPal is owned by Shane Filipek. PuntersPal (trading as Shane Filipek Bookmaking Pty Ltd) is the business name for Shane's online bookmaking branch and has been active since 2007, which was when PuntersPal first went online.

💰 Does PuntersPal have sign up bonuses?

The advertising of sign up bonuses has been banned in Australia since 2019, as discussed on our bonus bets page. Once you have created an account, betting sites such as PuntersPal are free to offer sign up bonuses and promotions to their clients.

Punting on Racing with PuntersPal

PuntersPal provides all Australian racing across the three codes (thoroughbreds, greyhound, harness) and plenty of international meets in popular racing countries including UK, France, Japan and Ireland.

Punters Pal provides competitive fixed odds on all their race offerings close to the jump - but for early bettors they also offer future betting for high profile races, and provide Top Tote odds on all Aussie horse racing, and Best of the Best on Group Races. The racing markets PuntersPal offer include:

  • Win
  • Place
  • Exacta
  • Quinella
  • Trifecta (Boxed, Straight)
  • First Four (Boxed, Straight)
  • Quaddies
  • Same Race Multi

Does PuntersPal offer Protest Payout?

Yes. If your horse is first past-the-post but is relegated due to an upheld protest, PuntersPal will pay out both the runner that was first past-the-post and the runner that was declared the official race winner.

PuntersPal will only offer Protest Payout on Australian Thoroughbred and Harness races only, and only for a customers first accepted bet on the affected runner. PuntersPal have a payout limit for Protest Payouts of $1,000 per race, and $2,500 per day.

PuntersPal Horse Racing

PuntersPal offers top tote on every horse race in Australia

Punting on Sports with PuntersPal

PuntersPal provides a decent amount of sports (15+) to bet on. In the less-mainstream sports the markets are generally head to head or line betting, but PuntersPal offers deeper markets in the more popular sports such as NRL and AFL. Below are some of the sports you can bet on with PuntersPal.

AFLBaseballBasketballBoxing
CricketDartsEsportsGolf
GridironIce HockeyMMARugby League
Rugby UnionSoccerTennisVolleyball


PuntersPal offers over 40 leagues of Soccer to bet on, and also a selection of Esports with betting options for Counter Strike, Dota 2 and League of Legends.

Can I place a Multi or Same Game Multi with PuntersPal?

Yes. You can place up to a 10 leg multi with PuntersPal across all offered sports or horse races. The maximum odds is capped at, and automatically calculated to $10,001. The max pay out for a multi is also $20k.

Same game multis are available on PuntersPal for NRL and AFL. You can place up to a 10 leg multi, with the max odds being $1,001. Some of the markets you can bet on in a same game multi include:

AFLNFL
Head to HeadHead to Head
LineLine
Disposals (20+, 25+, 30+, 35+)First Try Scorer/Last Try Scorer
First Half HandicapFirst Half Handicap
MarginMargin
Goal Scorers (anytime, 2+, 3+)Try Scorers (anytime, 2+, 3+)
First Team to ScoreFirst Team to Score


Unfortunately, some markets that are available for straight betting (or regular multis) are not available for same game multi, including flexible lines and flexible margins.

Using the PuntersPal App

We found the PuntersPal app to be easy-to-navigate and similar to the website. Like the website, the app is missing features such as insights, live streaming and tips.

The ratings of the app is 3.7/5 on the Apple Store. The app is available to download for Android, but PuntersPal are still in the process of staging it on the Google Play Store (at time of writing), so you have to download it manually, which is a bit of a drainer.

PuntersPal App Pros ✅

  • Free to download
  • Easy-to-navigate
  • Available on iOS and Android
  • Same game/race multis
  • Regular specials
  • Efficient multi builder
  • Form guide

PuntersPal App Cons ❌

  • Lack of features (no live streaming, speed map or insights)
  • Can be slow/clunky
  • Limited withdrawal methods
  • Lack of sports markets

The negative reviews on the Apple Store are complaining of poor customer service (which we found to be fine), and that the app is nothing compared to the big bookies - which is true if you're a feature focused punter. Most users enjoyed the app, but like the site, PuntersPal could definitely improve on the depth of markets they provide in their sports offerings.

PuntersPal App

PuntersPal launched their app in February 2023 on the App store and features same game/race multis

PuntersPal Support and Withdrawal Times

Support

We found PuntersPal support to be very responsive and friendly, with about a 3 minute wait time for a response at around 9pm on a Tuesday night on the live chat. PuntersPal also offer support over the following platforms:

  • Live chat via website (8am - midnight)
  • Email support - help@punterspal.com.au
  • Phone - 1300 PUNTER (1300 786 837)
  • In person - Royal Randwick Racecourse, Alison Road, RANDWICK NSW 2031

Withdrawals

PuntersPal withdrawals are processed daily by bank transfer. If you request a withdrawal prior to 9am AEST business days, it will be processed on the same day. Depending on your bank, it should be in your account the next business day or sooner.

Our first transaction was in the bank account the following day (withdrawing at 9pm).

PuntersPal review

Choose PuntersPal For:

Protest Payout, BoB Odds, SGMs