Hard Rock Bet score
- Fantastic Flex Parlay feature
- Superb Live Betting platform
- Offers Microbetting on all major leagues
- Top-notch rewards program
- Limited betting variety
- No live streaming options
- Bland app/web design
Bonuses & Promos | 8/10 | |
Bet Variety & Odds | 7/10 | |
Mobile & Web UX | 8/10 | |
Payment Options & Speed | 8/10 | |
Betting Features | 9/10 | |
Customer Support | 8/10 | |
Summary | 8/10 |
Website | HardRock.bet |
Game Types | Sportsbook, Casino |
Deposit methods | Visa, MasterCard, PayPal, Venmo, Instant Bank Transfer (ACH), PayNearMe, Play+, Cash (at Hard Rock Casino) |
Withdrawal methods | Instant Bank Transfer (ACH), PayPal, Venmo, Check, Cash (at Hard Rock Casino) |
Odds provider | Caesars |
Casino game types | Slots, Blackjack, Roulette, Baccarat, Video Poker & more |
Apps | iOS, Android |
Customer Support | Live Chat, Email, Request a Callback |
Owner | Seminole Tribe of Florida |
Founded Year | 1995 |
Headquarter | Davie, FL |
Hard Rock Bet Review
One most iconic brands in entertainment and gambling, Hard Rock Bet is the perfect example of the importance of a good product.
Rising from the ashes of the failed Hard Rock Sportsbook, Hard Rock Bet is a vast improvement on its predecessor in just about every single measure - no longer just relying on brand recognition, but instead offering a top notch betting experience.
Operating in 7 states across the US - including Florida where they are the exclusive licensed sportsbook, Hard Rock Bet is a great option for bettors looking for a robust platform with tons of betting options.
Boasting an highly intuitive app with an incredibly responsive betting platform, Hard Rock Bet has gone above and beyond to provide a comprehensive betting experience.
If you are into live betting, Hard Rock's fantastic microbetting options will give you hundreds of betting opportunities on every match, allowing you to bet on what will happen on each and every play.
Hard Rock also excels when it comes to America's favorite bet type: Parlays. Not only do they have a vast offering of Same Game Parlays options, but they also offer SGP Max (which allows to combine SGPs together) a top selection of Prop Parlays, and - best of all - their innovative and extremely fun Flex Parlays - which allow you to lose a few legs and still win your bet.
When it comes to their promotional offering, while we would certainly like to see them improve their sign up bonus - constantly ranked as one of the lowest in our best sign up promos list, Hard Rock Bet is a terrific option for long time bettors that look for tons of value from recurring sportsbook promos.
Offering plenty of boosts, parlay insurance, and mystery wheel spins with a variety of prizes, Hard Rock Bet does a good job at offering plenty of value for their players.
Finally, Hard Rock Bet also features one of the best Loyalty Rewards Programs in the US, which rewards bettors with everything from Overdrive Boosts, to Mystery Wheel Spins, to even Teslas!
Overall, while we don't believe Hard Rock Bet can compete with the leading betting sites in the country - FanDuel and DraftKings - our time testing their product has shown that they are one of the best alternatives for bettors looking for a second or third betting account.
Why choose Hard Rock Bet?
One of the most well-known gaming brands in the US, Hard Rock Bet manages to deliver one of the most well-rounded betting experiences in America thanks to its great betting features, fantastic weekly promotions, and easy to use platform.
- ✅ Trusted, Recognizable Brand
Hard Rock's legacy in the entertainment and gaming sectors has a history spanning several decades, during which the Hard Rock brand has become synonymous with quality and robust service in hospitality and gaming.
When playing with Hard Rock Bet, bettors can be assured that they are in reliable and safe hands, thanks to the company's long-standing reputation for fairness and customer satisfaction.
- ✅ Excellent Microbetting options on major sports
A great perk for live bettors who closely follow the matches they are betting, Hard Rock Bet's microbetting feature gives you the opportunity to place bets on hundreds of events per match.
Microbetting allows you to place bets on specific actions within a game, such as the next pitch in baseball, the next point in tennis, or the outcome of a single play in football.
Hard Rock Bet’s live betting platform supports this with a highly responsive interface that updates odds near-instantly, allowing you to make quick decisions based on the latest game developments.
- ✅ Top Tier Parlay Options - including unique Flex Parlays
Hard Rock Bet offers a diverse range of parlay betting options, giving you the option to try out different kinds of betting strategies and catering to different betting preferences.
Apart from your regular parlays, you will also find Same Game Parlays (SGP), SGPs Max, Prop Parlays, and the unique Flex Parlay, which allows you to lose a predefined number of legs on your parlay and still win your bet.
- ✅ Great Weekly Promos & Loyalty Program
Hard Rock Bet offers a great stable of weekly promotions tailored to different sports and events, ranging from enhanced odds to cashback offers, and much more.
Additionally, the Hard Rock loyalty program is designed to reward regular users with points that can be accumulated and exchanged for betting credits, bonuses, or even real-world rewards like event tickets and merchandise. This multi-tiered program also gives you access to additional weekly promos, such as Overdrive Boosts, Birthday and Anniversary offers, Reward Points multipliers, & much more.
- ✅ Fantastic Product Design
Hard Rock Bet boasts a seamless user experience on both their web platform and app, which focuses on delivering a highly responsive and simple betting experience.
While the design is often a bit plain for our taste, when it comes to the meat and bones Hard Rock Bet is incredibly easy to navigate, and it makes it incredibly simple to build whichever type of bet your are looking to make by just adding your selections to your bet slip.
Reasons to Avoid Hard Rock Bet
Overall, our deep dive into Hard Rock Bet has left us pretty satisfied with their product - which we deem to be a big improvement over the aborted Hard Rock Sportsbook.
While it is not quite ready to go head to head with market leaders like DraftKings Sportsbook or Caesars Sportsbook, if they manage to improve some of the aspects below, they may just have a chance.
- ❌ No Live Streaming
While many of the large, national betting sites provide live streaming of various sports directly within their betting apps or web platforms, Hard Rock Bet does not currently offer this feature.
If you're searching for a sportsbook that offers an extensive range of in-app live streaming options, you will instead want to consider betting sites like FanDuel Sportsbook or bet365.
- ❌ Limited Odds Boosts
While you will certainly find Odd Boosts as part of Hard Rock Bet's rotating weekly promos, we would like to see them offer a lot more options than the pretty limited amount they feature.
Hard Rock will need to step it up quite a bit if they want to compete with the likes of Caesars Sportsbook or Fanatics Sportsbook in this arena.
Hard Rock Bet Sign Up Promo
As an incentive to try out their platform, Hard Rock Bet is offering a sign up bonus of up to $100 in bonus bets if your first bet doesn't win.
Often known as a Second Chance Bet, this promotion gives you a safety net when you are placing your first wager as, no matter the outcome of the bet, you won't come out empty handed.
How does the Hard Rock Bet Welcome Promo Work?
Hard Rock Bet's new customer bonus is very straightforward and easy to claim. A 'second chance bet', you will only be receiving the bonus if your first bet loses - if your bet wins instead, you'll simply receive your earnings from it and the bonus will not be activated.
To claim this Hard Rock Bet welcome promo, simply follow the steps below:
- Visit Hard Rock Bet
- Create an account from an available state
- Make a deposit of $10 or more
- Place your first wager for $10+
- If your wager loses, Hard Rock Bet will match your bet amount with a bonus bet up to $100!
This sign up bonus is awarded in the form of bonus bets, which must be used within 7 days.
Its important to note that bonus bets only return winnings - you will not receive your stake back.
Hard Rock Bet Welcome Bonus - Terms and Conditions
Welcome Offer: Up to $100 Back If Your First Bet Doesn’t Win
New players who sign-up, deposit, and place their first cash bet of at least $10 with Hard Rock Bet are eligible to receive their money back as a Bonus Bet, equal to the amount of the bet up to $100, if their first ever cash bet loses. Only the first placed cash bet will qualify for this promotion. If the bet is won, no Bonus Bet will be awarded. Qualifying bet must be at least $10. Each player is only eligible for a maximum of one Bonus Bet. The maximum award for this promotion will be a $100 Bonus Bet. Bonus Bets will be loaded into accounts after the first bet is settled as a loss. Bonus Bets will expire 7 days after issuance.
Promo Terms And Conditions
- Available on the mobile Hard Rock Bet App and Hard Rock Bet website https://app.hardrock.bet/
- Cash bets only. Promotion excludes bets made with Bonus Bets.
- Excludes bets on Round Robins and Teasers.
- Qualifying bet must be at least $10.
- Only the first placed cash bet will qualify for this promotion. If the bet is won, no Bonus Bet will be awarded.
- Each player is only eligible for a maximum of one Bonus Bet.
- The maximum award for this promotion will be a $100 Bonus Bet.
- Bonus Bet is valid for any available market.
- Bonus Bets will be loaded into accounts after the first bet is settled as a loss.
- Bonus Bet will expire 7 days after issuance.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Bonus Bets do not show up in your cash balance.
- Bonus Bets can be found in your Account Page in the Rewards section under “Bonus Bets.”
- After placing a bet with a Bonus Bet, the Bonus Bet dollar amount (stake) will not be included in a winning settlement.
- Players who place bets on both sides of a game will not be eligible for this promotion.
- If Early Cash Out feature is used, bet will not be eligible for the promotion.
Promotion Period
Commencing on November 7th, 2023, from 12:01 AM through December 31st, 2024, 11:59 PM.
Eligibility
This Promotion described is governed by these official rules and the Terms and Conditions (collectively, the “Rules”). All capitalized terms used in these official rules and not otherwise defined shall have the meanings given to such terms in the Terms and Conditions. By participating in a Promotion, you agree to abide by these Rules, and understand that the results of each Promotion, as determined by Hard Rock Digital, are final in all respects. Promotions are open only to individuals holding a valid account for the Services (“Account”). To register for an Account, visit http://www.hardrock.bet/ or download the Hard Rock Bet App.
Sign-Up Offer Rules; Prizes
- Hard Rock Digital reserves the right to initiate, terminate, modify, or suspend any Promotion at any time. Hard Rock Digital also reserves the right to correct any errors.
- Hard Rock Digital reserves the right to exclude any customers from this Promotion.
- Hard Rock Digital reserves the right to award any Account holder an additional participation opportunity. When we award an additional Promotion participation opportunity to one Player, we are in no way obligated to offer the same or additional Promotion participation opportunities to any other Player.
- Players found tampering with a Promotion in any way to gain an unfair advantage, violating the fair play or spirit of the Rules, or abusing any aspect of a Promotion may be disqualified. All decisions are final on all matters relating to Promotions.
- Players may cancel participation by contacting Customer Support or by visiting our Help Center. Upon request for cancellation, the Player will be informed of the amount of unrestricted funds that will be returned upon cancellation and the value of restricted funds that will be removed from the Player’s Account. If the Player elects to proceed with cancellation, unrestricted funds remaining in the Player’s Account will be returned in accordance with the Terms and Conditions.
- Prize winnings with values in excess of $0 are taxable events. Any federal, state, and local income taxes associated with each prize are the sole responsibility of the winner and winner may be issued a form 1099. All expenses or costs associated with acceptance of the prize not mentioned in these Rules are the sole responsibility of the winner.
Arizona
- To be eligible, the Player must be at least 21 years old, physically located in Arizona, and not on any exclusionary lists in Arizona. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Gambling problem? Call 1-800-NEXT-STEP to contact the Arizona Division of Problem Gaming’s helpline.
Florida
- To be eligible, the Player must be at least 21 years old, physically located in Florida, and not on any exclusionary lists in Florida. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contract data associated to your account must be verifiable.
- Offered by the Seminole Tribe of Florida.
- Concerned about gambling? Please call 1-888-ADMIT-IT.
Indiana
- To be eligible, the Player must be at least 21 years old, physically located in Indiana, and not on any exclusionary lists in Indiana. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- If you or someone you know has a gambling problem and wants help, call 1-800-9-WITH-IT.
New Jersey
- To be eligible, the Player must be at least 21 years old, physically located in New Jersey, and not on any exclusionary lists in New Jersey. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Gambling Problem? Call 1-800-GAMBLER.
Ohio
- To be eligible, the Player must be at least 21 years old, physically located in Ohio, and not on any exclusionary lists in Ohio. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Gambling Problem? Call 1-800-GAMBLER.
Tennessee
- To be eligible, the Player must be at least 21 years old, physically located in Tennessee, and not on any exclusionary lists in Tennessee. Excluded patrons are prohibited from participting in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Gambling Problem? Call or text the Tennessee REDLINE: 1-800-889-9789
Virginia
- To be eligible, the Player must be at least 21 years old, physically located in Virginia, and not on any exclusionary lists in Virginia. Excluded patrons are prohibited from participating in Promotions.
- To be eligible all personal and contact data associated to your account must be verifiable.
- Gambling Problem? Call 1-800-GAMBLER.
Hard Rock Bet New Customer Promo vs Competitors
Hard Rock Bet's sign up bonus does not rank particularly well compared to the competition, as it is one of the lowest bonus amounts offered across the nation.
Betting Site | Sign Up Bonus | ||||
---|---|---|---|---|---|
Bet $5, Get $200 or $1,000 First Bet Safety Net |
T&C Apply
Get $200 in Bonus Bets After Your First Real Money $5 Wager or Up to $1,000 Back in Bonus Bets if Your First Wager Loses 21+. New customers only. Limit one bonus per user. Offer available in AZ/CO/IA/IN/KY/LA/NJ/NC/OH/VA. Different offer available in PA. First online real money wager for both offers. $10 first deposit required within 30 days. Minimum wager of $5 required to claim the $200 Bonus Bets. Must contain at least one selection at odds of -500 or greater. Loss refunded as bonus bets up to $1,000 with Safety Net Offer. Bonus issued as non withdrawable bonus bets that expire in 7 days. See full T&C at Bet365. #ad | ||||
Up to $1,000 First Bet on Caesars |
T&C Apply
21+ only. New customers in AZ/CO/IL/IN/IA/KS/LA/MA/MD/MI/ NJ/NY/OH/PA/TN/VA/WV/WY only. Deposit required (min $10). Must place first real money Qualifying Wager (min $10) within 30 days. Qualifying wager must settle within 30 days of being placed. Qualifying wager returned as non-withdrawable bonus bets only if wager is settled as a loss. Maximum Bonus Bet $1,000. Bonus Bet expires 14 days after receipt. Full T’s and C’s apply, visit Caesars Sportsbook for more details. | ||||
2nd Chance Bet up to $500 |
T&C Apply
21+. New Customers Only. AZ/CO/IA/IL/IN/LA/MD/MI/NJ/OH/PA/VA/WV Must make a qualifying deposit of $10+ with claim code SPORTS. Must make qualifying cash wager with odds of -200 or greater. If the first qualifying wager settles as a loss, receive a non-withdrawable Bonus Bet equal to your stake, up to a maximum of $500 ($250 in CO/NJ, $100 in NY/OH/AZ/WV/IA). Full T's & C's apply, see BetRivers for more details. | ||||
Bet $5 & Get $100 in Bonus Bets |
T&C Apply
Bet $5 & Get $100 in Bonus Bets 21+. AZ/NJ/TN/VA only. Different offer(s) available in FL/IA/IN/OH. New customers only. Must make a deposit and qualifying wager of $5+. Qualifying bet must have odds -250 or longer (i.e., +100, -110). Bonus Bets will be split up into 5 $20 Bonus Bets. Bonus Bets will be loaded into accounts on bet placement. Bonus Bets will expire 14 days after issuance. See full T&C at Hard Rock Bet. |
If getting a good sign up promo is the main criteria you are looking for in a sportsbook, you will want to look at competitors like bet365 or Caesars Sportsbook, which offer similar 'Second Chance Bet' promos for a much higher amount.
However, if you are looking for a trusted betting site that offers tons of recurring promos, Hard Rock Bet is very much still worth your time.
Hard Rock Bet Legal States - Where is Hard Rock Bet Available?
Hard Rock Bet currently holds a license to operate in the following 7 states:
- Arizona
- Florida (Exclusive Sportsbook in FL)
- Indiana
- New Jersey
- Ohio
- Tennessee
- Virginia
As the landscape of legal sports betting continues to evolve in the U.S., Hard Rock Bet is actively exploring opportunities to expand into new areas, aiming to bring its well-known gaming brand to more sports enthusiasts nationwide.
Hard Rock Bet Florida
Hard Rock Bet has the unique distinction of being the only online sports betting service in Florida. This exclusive right comes from their connection with the Seminole Tribe of Florida, a sovereign entity that has negotiated special agreements with the state government that allow them to be the sole providers of online sports wagering.
The tribe operates Hard Rock Bet through their established Seminole Gaming division, known for running the popular Hard Rock Casinos and Hotels around the world. This exclusivity has positioned Hard Rock Bet as a pivotal player in Florida, providing them with a competitive edge in the market while also fostering a controlled growth environment for online betting in the state.
Hard Rock Payment Options
While Hard Rock bet may not be available in as many states as leading betting sites like FanDuel Sportsbook or Caesars, when it comes to variety of payment methods they can certainly give them a run for their money - especially when it comes to deposits.
Hard Rock Bet Deposits
Hard Rock Bet offers a large variety of popular deposit methods to fund your betting account. All your deposits are free and are credited to your account immediately once they are approved.
DEPOSIT METHOD | Min Deposit | FEE | PROCESS TIME |
---|---|---|---|
Visa, Mastercard, Discover | $10 | Free | Instant |
PayPal | $10 | Free | Instant |
Venmo | $10 | Free | Instant |
Apple Pay | $10 | Free | Instant |
Play+ Prepaid (NJ only) | $10 | Free | Instant |
e-check (ACH) | $10 | Free | Instant |
Gift Cards | $10 | Free | Instant |
Cash @ Casino (NJ Only) | $10 | Free | Instant |
Hard Rock Bet Withdrawals
When you're ready to cash out your winnings, you can request a withdrawal through the Hard Rock Bet app or web platform, and they will usually processes your request within 1-3 business days.
WITHDRAWAL METHOD | Min Payout | FEE | PROCESS TIME |
---|---|---|---|
PayPal | $10 | Free | Up to 48 hours |
Venmo | $10 | Free | Up to 48 hours |
e-check (ACH) | $10 | Free | Up to 3 Days |
Play+ Prepaid Card (NJ Only) | $10 | Free | Up to 48 hours |
Check (NJ Only) | $10 | Free | Within 5 Business Days |
Cash at Cage (NJ Only) | $10 | Free | Up to 24 hours |
Its important to note that, Hard Rock Bet does not support payouts via credit/debit cards. If you deposited via this method, you will be required to use a different method for your withdrawal.
If you are looking to withdraw via PayPal, Venmo, or Play+, Hard Rock Bet may also require you to have used your chosen method to deposit at least once before.
Hard Rock Bet Withdrawals Problems
When doing our research for our Hard Rock review, we noticed that a large amount of customer complaints online centered around Hard Rock Bet's withdrawal process.
Mainly, players were upset that Hard Rock Bet was putting their payouts on hold until they sent in documents that would confirm their identity, stretching out the withdrawal process much longer than advertised.
While we can see why players would think this is Hard Rock dragging their feet when its time to pay out winners, the truth is that every sportsbook in the US must abide by Know Your Customer (KYC) policies, and will require you to verify your identity at some point or another.
If you want to make sure your payouts are processed promptly, we highly recommend you perform your KYC verification before you even request a withdrawal.
Hard Rock Bet Customer Service
Hard Rock Bet offers 24/7 support via Live Chat, Email, and X, while they also offer a dedicated phone hotline in New Jersey, Tennessee, and Illinois 7 days a week from 12 PM to 8 PM EST.
In our interactions with support, our team has found Hard Rock Bet's agents to be knowledgeable and prompt in their answers, leaving us with a positive impression of their service.
Hard Rock Bet also offers a comprehensive support page with an extensive FAQ, which contains a wealth of information on most topics you may have questions about.
While we would like to see them extend their phone support to their other available states, we rank Hard Rock Bet's customer service amongst the best in the country.
Contact Method | Contact Information |
---|---|
support@hardrockbet.com - Available 24/7 | |
Live chat | Via App or Website - Available 24/7 |
Phone Support | - New Jersey: 1-201-212-6158 - Tennessee: 1-615-866-0667 - Illinois: 1-708-649-0653 Hours: 12 PM to 8 PM EST, 7 days a week All Other States: Currently Unavailable |
Support languages | English |
X (formerly Twitter) | @HardRockBet |