Why is your bet365 account restricted?

Your bet365 account could face restrictions for a range of reasons, often linked to the bookmaker's strict adherence to their terms of service. Activities that violate these terms, such as creating multiple accounts to exploit promotions, unusual betting patterns, or opting for self-exclusion, can all result in your account being flagged for restrictions by bet365.

In this article, we will delve into the most common causes of bet365 account restrictions, explain the differences between restrictions and suspensions, and provide guidance on steps to take if your account is affected.

bet365 can restrict your account for several reasons, such as abusing bonuses and promotions, displaying suspicious betting patterns, and opting for self-exclusion. These policies are similar to those of other major betting sites in the US, who all reserve the right to restrict accounts that break their terms of service.

bet365 imposes different actions on accounts based on the severity and nature of the infraction.

Depending on what rules have been broken, bet365 will either restrict, limit, or suspend an account. Here’s a detailed explanation of each scenario:

bet365 Limited Account

A limited account specifically refers to limitations placed on the size of bets you can place or the potential winnings you can earn. This is typically a response to consistently high winnings, which may be perceived as a threat to the bookmaker’s profitability.

bet365, like other bookmakers, may impose limits to manage risk, especially on smaller, more niche markets.

Key Points:

• You can still place bets, but with reduced maximum stakes.
• Potential winnings may be capped.
• Often a response to high-frequency or high-value winnings.

bet365 Restricted Account

A restricted account is one where certain actions are limited due to suspected violations of bet365’s terms and conditions. Common reasons for restrictions include unusual betting activity, misuse of promotions, or incomplete identity verification.

Your account can also be restricted if you win consistently or exhibit sharp bettor behavior.

When your account is restricted you will still have access to it, but you will not be able to place new bets as a "Restrictions have been applied to your account" message will appear. All your pending wagers will remain active, and once they are resolved you will be able to withdraw your funds.

Key Points:

• Betting is restricted, but withdrawals are allowed
• Pending wagers will remain active until resolved
• Often related to terms of service violations, verification issues, or suspicious activity.

bet365 Account Suspended

A suspended account is one that has been permanently disabled, preventing you from accessing any features with a message saying "Access to this section of your account is restricted" appearing on your screen.

Suspension usually occurs due to severe violations such as fraudulent activities, significant breaches of terms and conditions, or unresolved identity verification issues.

If your account is suspended, you will not be able to perform any actions - often not even withdraw your funds - without talking to customer support.

Key Points:

• Complete loss of access to the account.
• Usually due to serious breaches of rules or fraud - or self exclusion.
• Cannot withdraw funds without contacting support

If your bet365 account has been restricted, the best course of action is to immediately contact bet365 to understand the reason.

You can contact the bet365 support team via any of the following options:

Personally, we recommend that you use their live chat service for this matter, as it is the most immediate way to get information - in writing - from their helpful support agents.

If you believe your account restriction/suspension is in error, you can make your case to their support in hopes of getting your account fully re-instated.

While most restrictions on bet365 accounts tend to stand, there are indeed situations in which you will be able to get your account fully reinstated:

• Restriction Error - If your account was restricted by mistake, a conversation with customer service should be enough to get your account back in good standing.
• Account verification problems - If the problem has to do with missing account verification info, this is something that can also be easily fixed by sending in the required documents.

Meanwhile, if your account is suspended for the following reasons, you are unlikely to get anywhere with your request:

• Self-exclusion - If your restriction is in place as a result of a self-exclusion action, you will not be able to remove the suspension until your self-appointed exclusion period is over.
• T&C Violations - Restrictions related to violations of bet365's terms and conditions are unlikely to be lifted, and are usually permanent.

If your bet365 account is restricted or suspended, you may be tempted to try and create another bet365 account to get around the restrictions.

However, we would highly discourage you from attempting to do so - under your name or somebody else's.

Creating a second bet365 account with the same details is not possible. Even with different email addresses or payment methods, bet365 requires ID verification, which will reveal any duplicate accounts.

Attempting to bypass this by using a friend or family member's details violates bet365's terms and is not advisable, as bet365 has methods in place to detect this kind workaround, and it will result in your account being banned.

If after speaking to customer service your bet365 account remains suspended or restricted, the only thing you can do at this point is to look for another betting site.

Here are some top bet365 alternatives to consider: